The L.O.V.E. Pod

Frequently Asked Question

Global Wi-Fi Answers

The L.O.V.E. Pod can connect in over 179 countries, and over 40 additional Territories.

To connect to the network in any specific location you need a “data plan”.  If a data plan is not available in your L.O.V.E. GLOBAL WIFI App for a specific country, you can get a local physical SIM card wherever you are and place it in your L.O.V.E. Pod device, this will enable all the privacy, 9 connections capacity, and other unique features of the L.O.V.E. Pod to work in that geographic location.

For optimal performance you simply need local data, either through an E-SIM data package provided by Okanagan Holdings, or by adding a local SIM card.

The password to connect a device to your L.O.V.E. network signal coming from your Pod, is located on the back of your L.O.V.E. Pod, along with your devices Serial Number (SN), and IMEI No. You can change your “Password” once you are in the App. The following video shows you how to change the default password.

Once you have received your L.O.V.E. Pod in the mail, please follow the instructions included.  You can also find video instructions under the Activation tab on this website.

We also suggest you register a free account on www.loveglobalwifi.com where you will find all the needed instructions and be able to get advanced support for your L.O.V.E. Pod and any e-SIM data packages.

Yes, the L.O.V.E. Pod will work on Phones with no carrier or SIM cards in them. 

As long as a phone can connect to a WIFI signal, it can connect to your Pod and go online. You can then use text Apps, VOIP call Apps, and visit websites. For your Pod to work, you do need an active “Data Plan” or physical SIM installed that services the geographical area in which you are located. 

If you find an area where your L.O.V.E. Pod is connected to devices, but the RED WIFI icon your Pod turns red, meaning it is not connecting, please visit: https://loveglobalwifi.com/report-dead-zones/

In most cases the dead zone location can be fixed!

Optimizing your L.O.V.E. Network connection is done from within your App.  Here are directions.

No, you can pay monthly for certain plans, skipping any month you like, or just purchase data allocations, but you have no contracts.

There are also no credit checks

The great news is that only the most critical data (name, IP address, etc..) is stored, your pictures, conversations, and browsing history is not stored at all! What data that is stored, is kept on aboriginal un-ceded lands of the Okanagan Indian Confederacy.

The L.O.V.E. Network that provide you with data, connectivity, and service is operated and maintained by the Okanagan Indian Confederacy, a grassroots 1st Nations Tribe. Godspeed Technologies provides technical support.Confederacy, a grassroots 1st Nations Tribe.  Their website is located at https://www.loveglobalwifi.com

When you activate your L.O.V.E. Pod, you will create an account with them and contact them with any questions.  The LoveMyPod website is for the sales of the L.O.V.E. Pod hardware devices. 

The L.O.V.E. GLOBAL EMERGENCY DATA Pack is coming soon from our provider.  Upon release, it offers a package of data that lasts for 365 days, or until the data is used.

This allows people to be prepared in any emergency, almost anywhere in the world. Purchase the data pack, and have it ready when an emergency occurs without monthly fees. 

This GLOBAL EMERGENCY DATA package differs from other data packages that expire monthly, or only provide service to a particular geographic area that is geofenced for data usage.

All e-SIM data packages are offered through the L.O.V.E. GLOBAL WIFI App, or you can purchase physical SIM cards almost anywhere in the world and use those with your Pod.

For more information about the data provider please visit www.loveglobalwifi.com

The L.O.V.E. Pods, L.O.V.E. PROJECT and L.O.V.E. GLOBAL WI-FI are named after the word love, in order to promote greater thoughts of, and therefore the frequency of, LOVE!

Spread L.O.V.E.

If your WIFI speed slows down, you have a couple of options.  You can use the “Optimize  Network” function located in your App, or try a reboot of your Pod and the device it is connected to.

To report a Dead Zone, which can be fixed, please visit: https://loveglobalwifi.com/report-dead-zones/

L.O.V.E. is it’s own private alphanumeric Intranet.  When the speaker in the video below discusses adding more little “satellites”, he is referring to the L.O.V.E. Baby Pod.

Yes. Your L.O.VE. Pod will work with any VOIP number. You can use Google Voice, or any other. We suggest you get a free number from https://www.textnow.com/.

No, it shows up as a WiFi or Bluetooth connection.  Just choose the “L.O.V.E.” network, enter the password that comes on the back of your Pod, and you’ll be able to connect. 

You can change your password in the L.O.V.E. GLOBAL WIFI App.   To find links to the L.O.V.E. GLOBAL WIFI App, please register an account at www.loveglobalwifi.com

Simply charge your L.O.V.E. Baby Pod with any powered USB outlet like a laptop, car charger, or a portable battery. The battery in your L.O.V.E. Pod should last about 13 hours. 

It is a Wi-Fi or Bluetooth connection. 

The following video shows you how to change your password used for connecting your L.O.V.E. Pod to external devices such as your phone or computer. Be aware, as an additional security feature, in order to change your password, the L.O.V.E. Pod has to be in close proximity to the phone you are using with the App installed on it.

Once you connect a device, it can take 30 seconds to a minute in order to connect with the network.  While in the process of connecting, your device may say “No Internet Connection”,.  Simply wait for it, it just needs time to connect.

Please check inside L.O.V.E. Global WIFI for links to all the additional L.O.V.E. Apps.  You can register for your free account at: https://loveglobalwifi.com/registration-page/

You can download the L.O.V.E. VPN App for Android phones from: https://play.google.com/store/apps/details?id=com.love.vpn

Yes, you can use your own VPN.  As part of the Pod being super-secure and totally private, it already  uses a built-in global VPN (Virtual Private Network, like a private tunnel) with servers in different places.  You can not turn off the VPN in the Pod, but you can use your own VPN with your computer or other hardware that makes a VPN App available to you.

If you have an Android phone (IOS coming soon), you can download the L.O.V.E. VPN and use that to control your origination point.  The L.O.V.E. VPN can be found in the Google Play store at: https://play.google.com/store/apps/details?id=com.love.vpn

No, we use whatever is the fastest signal available across multiple carriers. We only look for satellite when there is no other useable signal, making the service far more affordable, and your internet connection generally faster. This is a revolutionary, and to our knowledge the only, hybrid Wi-Fi and sat capable network.  

Yes!  There is a 2-year manufacturer’s warranty for any L.O.V.E. Satellite “Baby Pod” (Pod) that stops working as a result of a manufacturing malfunction.  If you need to return a Pod due to a manufacturing malfunction, please follow these steps:

  1. Email to admin@lovemypod.com, with the subject “Warranty.”  In the body of the email please explain what is not working with your Pod.  Before emailing, please try our support desk, or support group linked to from the footer of the website.
  2. When you receive instructions as a reply to your email, you will need to physically mail the malfunctioning Pod to the address provided (this will be dependent on your physical location).
  3. Once received, a new Pod will be mailed to you.

Yes.   You may request a refund for any L.O.V.E. Satellite “Baby Pod” (Pod) within 60 days of your purchase.  If you wish a refund for your Pod, please follow these steps:

  1. Send an email to admin@lovemypod.com, with the subject “Refund”.  Please include your reason for the refund, and your order number found on your transaction receipt.
  2. You will receive instructions as a reply to your email, you will need to physically mail the Pod to the address provided (this will be dependent on your physical location), along with a copy of your transaction receipt.
  3. Once we receive your Pod back by mail, a refund will be issued to you through the method you used for your purchase (i.e., credit card, wire, etc…).

If your WIFI speed slows down, it may be the location.  Please visit https://loveglobalwifi.com/report-dead-zones/ and report it.  

Before reporting a dead zone, please try the quick fix steps located on the “Report” page at: https://loveglobalwifi.com/report-dead-zones/

 

No, you can go month to month, but failure to pay a monthly bill will result in the loss of connectivity.

YES!.  Unlike some radiating technologies, the L.O.V.E. global WiFi network uses a less invasive frequency signal.  We do not use 5G for the signal for this reason. 

Yes they are, and there is even a special Emergency Data Plan to go with the Pods so they can be used and on-hand should an emergency crisis come.

Mesh Wi-Fi platforms use a series of interconnected nodes, instead of one central access point like a traditional Wi-Fi router.  Each L.O.V.E. Pod acts as a node, and meshes into the entire network, making every other node (device) work faster.  Since mesh networks broadcast from each point rather than from a single location, they provide better coverage over a wider space.

L.O.V.E. is building out a new, global, non-5G mesh network that includes satellites, the baby pods (offered on this site), city wide pods (coming soon), phones, and other devices.  All these devices “mesh” to create a terrestrial network that is also supported by our extra-terrestrial satellites.

Mesh networks speed everything up, since all of the points are connected to each other, data can take several paths toward its destination⁠ and it’ll always choose the best route from Point A to Point B.

The IMEI No. is printed inside your Pod, although it is very small.  We have included your IMEI No. in the instructional letter that came in the packaging with your order.  Your IMEI No. is needed to activate your Pods monthly service.

It can, if you travel then you’ll have no more roaming fees, or $10.00 a day Travel Passes.  If you live in an apartment and pay over $48.00 a month for the Internet this can be a cheaper replacement that saves you money.  

Search for the L.O.V.E. VPN in Aurora Store and scroll down the results until you see L.O.V.E. VPN and click it. From the L.O.V.E. VPN page, click the L.O.V.E. profile and you will find all the L.O.V.E. Apps available in Aurora Store.  You can also try searching for LOVE GLOBAL WIFI in the store.

The light is red because no device is connected to your L.O.V.E. Pod.  Connect your phone or computer to your Pod and the light will turn green.

You must have an activated data package, or a physical SIM card installed in the Pod, for it to connect.

Note, if you are not connected to your Pod and the light turns green, someone has accessed your network

Once you connect a device, it can take 30 seconds to a minute (usually shorter) to connect with the network.  At first it will tell you “No Internet Connection”, wait for it, it just needs time to connect.

You can always purchase more data, if you have an UNLIMIED Plan like the one for the U.S., your data should not run out.

The ” Password” you choose for the L.O.V.E. GLOBAL WIFI App must not contain any special characters, only numbers and letters.

L.O.V.E. will be releasing an App soon you can download, check for those in our support group located here.  You can also call people with WhatsApp or Messenger via the Pod.  For a dedicated number that allows internet calling to landlines and mobile numbers, you can get Google Voice. It provides free calling within the United States and a free phone number. Access Google Voice by signing in to voice.google.com in a web browser or mobile app (Android, iPhone/iPad). The service also includes text messaging, voicemail, and free voicemail archiving.

YES! Zoom can port phone numbers in the US, Canada, or Puerto Rico.  Visit: https://support.zoom.com/hc/en…./article?id=zm_kb&am

If someone’s number is portable, this is a good first option…though you have to have a zoom phone license… Pro, Business, or Education account.

This is normal as our network connects. Give it a few moments to connect, if you still have an issue please restart your L.O.V.E. Pod.  Even if you get this message, try going online (after a minute or two), in most cases you can still surf and use the web.  If you still have trouble, help can be found at www.loveglobalwifi.com  

You can always purchase more data if a plan (such as 30G North America) runs out.  If you have an UNLIMITED Plan like the one for the U.S., your data should not run out. 

The L.O.V.E. Pod has a retail cost of $199.00, plus Shipping and Merchant processing Fees.

Shipping & Handling: For the U.S. there is a shipping fee of $6.75.  For shipping to locations in Canada the cost is $13.45

Merchant Processing fee: A fee of approx. 3.84% ($6.95) is added. 

Total shipping and merchant fees for the U.S. are $13.60

Total shipping and merchant fees for Canada are $20.40

Yes, for orders of 20 or more Pods please contact us at: admin@lovemypod.com for bulk pricing.

Yes, it is possible if you meet certain requirements, are a non-profit organization, a recognized socially responsible business or influencer, or supporting outreach work. To apply to become a Sales Affiliate, please contact: Kyra@lovemypod.com

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